Terms and Conditions
Updated 15th July 2016
Please take time to read the following terms and conditions carefully.
Membership Fee All children who join Emma Louise Dance Club must pay a membership fee*. The membership fee goes towards purchasing new equipment and music for Emma Louse Dance Club classes and administration costs. Members of Emma Louise Dance Club who joined on or after 1st August 2012 will pay a termly membership fee. On joining Emma Louise Dance Club payment must be made with 7 days of your trial lesson. The termly membership fee is then payable at the start of each term and will be shown on your invoice. The amount payable each term is set by Emma Louise Dance Club on a termly basis and is subject to change. The membership fee is non-refundable.
*Children who joined before 1st August 2012 do not pay a termly membership fee as they enjoy the benefits of lifetime membership to Emma Louise Dance Club. Children who joined before 1st August 2012 who leave, cancelling their membership, will be required to pay the termly membership fee on re-joining Emma Louise Dance Club at a later date.*
Class Fees: Termly Payments Parents/carers who choose termly payments make one payment per term for the termly membership fee and one term of dance classes. This payment is due at the start of each term. Payment can be made directly in class on the first day of term or online at Emma Louise Dance Club shop.
Class Fees: Instalments Parents/carers who choose to pay by instalments make two payments per term. The first payment is for the termly membership fee and one half term of dance classes. This payment is due at the start of each term. This payment can be made directly in class on the first day of term or online at Emma Louise Dance Club shop. The second payment for the second half term of dance classes is made around the 5th week of term. This payment can be made directly in class by the payment due date or online at Emma Louise Dance Club shop. From July 2016 you must pay for the whole term if you decide to cancel your membership before the end of term. All monies owing to Emma Louise Dance Club must be paid before you leave.
Payment Terms & Conditions Parents/carers must ensure the correct payment for termly membership fees and class fees is made on time. Please let us know before the payment due date on your invoice if you have problems paying for classes to avoid £5 late fee charge. Termly membership fees and class fees must be paid in advance. From August 2012 parents/carers will be invoiced for termly or instalment class fees and termly membership fees. Please ensure payments are made before or on the payment due date to avoid £5 late fee charge. Payment can be made directly in class on the first day of term or online at Emma Louise Dance Club shop.
Invoices & Late Payments All payments must be received by the payment due date which can be found on your invoice. Parents/carers will be required to pay £5 late fee for payments made after payment due date. Parents/carers will be required to pay £5 late fee when making termly membership fee & class fee payment.
e.g Spring Term 2014 payment due by 18th Jan 2014. Payments made before or on 18th Jan 2014 - no late fee. Payments made after 18th Jan 2014 - add £5 late fee to invoice amount when making payment.
If payment is still outstanding after 14 days of the original invoice due date children may be asked to leave the class/classes they are attending until full payment is received. Then if payment is still not received, further action may also be taken to recover the outstanding payment.
Making Payments In Class If you wish to pay for your classes in class please place the correct payment and invoice slip in an envelop with your child's name on the front and hand it to your teacher. If paying by cash there is no guarantee your teacher will have change. This will help us to save time at the beginning and end of lessons and make administration easier of all concerned.
Examination Fees Parents/carers will pay an examination fee for children taking dance exams. The amount due will be shown on the exam invitation letter. Please ensure payments are made before or on the due date to avoid late fees. Children may not be entered into dance exams if examination fees are late or unpaid. Payment can be made directly in class or online at the Emma Louise Dance shop.
Cheques Please make cheques payable to Emma Louise Dance Club. Please add 70p to cheque payments for bank processing fee. Cheques returned unpaid by the bank will incur a bank charge & admin fee of £5.00.
Refunds Termly membership fee, class fees, exams fees and costume donations are non-refundable. Refunds will not be given for unattended classes or dance exams. Refunds will not be given for classes which have been cancelled due to bad weather, illness or transport problems.
Cancelled Classes Emma Louise Dance Club may occasionally be forced to cancel classes at short notice. If we are forced to cancel classes due to bad weather, illness or transport problems we will inform parents/carers by phone or text, a message on our website and facebook page.
Ground Rules All members must follow the Emma Louise Dance Club Ground Rules. Emma Louise Dance Club reserves the right to revoke membership from pupils who continually fail to follow ground rules or parents/carers fail to observe the Emma Louise Dance Club payment terms & conditions. You will be informed in writing if membership is to be cancelled.
End Membership If you are thinking about leaving Emma Louise Dance Club please discuss your concerns with your dance teacher first. If your child no longer wishes to attend Emma Louise Dance Club classes be polite and tell us before you leave. All members must inform Emma Louise Dance Club in writing if they wish to leave Emma Louise Dance Club. Members are required to give 14 days notice. Parents/carers must ensure all monies owing to Emma Louise Dance Club have been paid before leaving Emma Louise Dance Club.
To end your Emma Louise Dance Club membership click here to complete a short form to give your 14 days notice
Contact Information Parents/carers are responsible for ensuring Emma Louise Dance Club has up-to-date contact information. Providing us with an e-mail address and mobile phone number can ensure we can contact you quickly and is better for the environment.
If you have changed your details don't forget to let us know! You can update your information at anytime by visiting our change of details page
Emma Louise Dance Club Shop
From August 2012 we will not order or dispatch items until payment has been made. If you order your uniform directly in class your order will not be placed until payment is made. If you order online and pay in class your order will not be placed until after we have received your payment. If items are out of stock your order will not be placed with our suppliers until we have received your payment.
Payment Emma Louise Dance Club shop accepts credit/debit card payments via Paypal. If you wish to pay by cash or cheque please select the send payment by post option at the checkout. Cheques are payable to Emma Louise Dance Club. Please add 30p to cheque payments for bank processing fee. Please send payment to Emma Louise Dance Club, 6 Cairnsmore Crescent, Newton Stewart, Dumfries & Galloway, DG8 6LB. Your items will be dispatched once payment has cleared.
Dispatch & Shipping Emma Louise Dance Club shop aims to dispatch items in stock within 14 working days of cleared payment (excludes Saturday & Sunday). Out of stock and made to order items will take longer to dispatch. Members of Emma Louise Dance Club collect their orders in class. Please state which class your child attends in the special instructions section at the checkout. There is no postage & packing charge for Emma Louise Dance Club members.
Returns, Exchanges & Refunds Emma Louise Dance Club shop will offer an exchange or refund for most items returned within 7 days. It can take up to 28 days to complete an exchange or refund. Returned goods which are not faulty must be in their original unmarked packaging and must be returned within 7 days of receipt. Emma Louise Dance Club shop will not accept worn clothing back, unless a fault has quickly revealed itself after initial wear. In such isolated cases the garments need to be washed before return. Unfortunately due to reasons of hygiene we are unable to offer exchanges or refunds on tights and socks even if unworn. Any Emma Louise Dance Club uniform items printed with the Emma Louise Dance Club logo such as t-shirts are non-refundable. These items are made to order. It can take up to 28 days to complete an order. Once the items have been produced by the supplier they are non-returnable, unless they are faulty. We will exchange these items but please ensure you order the correct size as it can take up to 28 days to complete an exchange.
Please do not hesitate to contact us have any questions or queries 07977447215 or firstname.lastname@example.org
Emma Louise Dance Club respects our members privacy and we will not share your information with other parties. Our terms & conditions do not affect your statutory rights.